Give my ****ing money back

<p>Telkom, I want this resolved and my money back in my account before the end of this coming week... After a few months of consideration, I decided to upgrade my contract with you guys on the 22nd of December, after requesting the debit date to be changed to the end of the month, (as my pay date has changed to the 27th), you guys try and take the payment on the 25th Jan which gets rejected.</p> <p> </p> <p>On the 31st of Jan I decide to visit the Telkom store in Canal Walk (where I upgraded my contract) to find out why the debit went off on the 25th, and they advise me they do not keep the signed contracts on site and they wud have to request it to be emailed to me so I can check if I indeed selected the end of the month as I was charged late payment fees ontop of my monthly payment.</p> <p> </p> <p>In order to avoid having any possible bars placed on my account or have my credit record affected, I made a payment of R505.89 in the store to your Absa banking account... 2 days later I get debited by you guys for the same damn amount.... I have contacted ur callcentre and spoke to curtis who asked me to email my proof of payment to him and he will sort it out and pay my money back, 4 days later and nothing, that was probably my third attempt at sorting this out.</p> <p> </p> <p>I would like my money to be paid back into my account (and not as a credit on my telkom account) before the end of this week, including the late payment fee charged to me when I requested the money to be taken out of my account at the end of the month yet it was still taken out on the 25th.</p> <p> </p> <p>Thats over R600 that I expect paid back to me immediately, Im tired of phoning to ur callcentre and getting little help.</p>