CK
Carina K

1 reviews | Active since Aug 2010

21 May 2015, 12:03

Give Milly a bonus

My internet was cut-off, still don't know why. I finally managed to get through to your call centre and was lucky enough to have Milly take my call. What an incredible lady! We were on the phone for almost an hour and she remained calm and professional and tried everything in her power to get the problem fixed. We finally agreed that she would log a call for a technician to come out.<br> <br> Sadly my internet still doesn't work and the technician has still not been to my house :(

0
Replies (1)
Telkom
Telkom's reply21 May 2015, 13:12
Official
Hello fatty,

Thank you for taking the time to give feedback on the positive experience you had with Telkom.
Your input is always highly appreciated as this allows us to improve our service we offer to our valued customers.



Your query has been escalated to the relevant department to assist with your internet being down.
Your reference number is SM112479.

Regards
Noleen Klein
Telkom Social Media Team