Give me your money but no honey

Typical SA company. Love to take your money and provide nothing. We were down our fibre for a week.

After numerous calls and pointless hours on the phone to very *********** team still down a week later. Was then told our router is faulty. The person on the phone told us not to worry as it is under warranty we just need to go and have it tested at one of the Vodacom stores.

At the store they fist said everything is fine wit the router. Told them to connect to it in store and guess what they couldn't. So if I never said anything was leaving with a still faulty router. Then the great surprise as they said the router is now not covered by the warranty.

So we end up buying a brand new router get it configured in store so that we can just plug in and connect when back at the office.

Well not the case. Another 2 days go by and still no joy from their very *********** tech team and we still down.

I then got hold of a good friend who works for MTN and asked if he could help as we were struggling as an online business and no fibre.

He popped round to the office and within 30 min we were connected.

Imagine that MTN doing Telkoms job. Speaks mountains towards their non existent service.

I would not recommend Telkom fibre to my worst enemy. Even they don't deserve that level of service.

What a Joke!!!!!!