GIVE ME BACK MY MONEY ALREADY!!!

Let me start by saying that this is the probably about the 10th time I've logged a complaint or fault for the same thing!<br> Over a YEAR ago Telkom debited my account for a large sum of money (Over R5800). Since then I've logged numerous requests and faults to get my money back, I've went in Telkom store, I've opened up Hellopeter complaints and yet here I am once more BEGGING for \MY MONEY\" to be returned. <br> All the call Centre does when I call in each time is log a new request because the previous case number I give them is always being closed by the investigating officer, with the comments \"Tried calling user, unable to contact\" the end (which is not true because I've given them my cell numbers, home numbers and work number). Who the heck is this IO anyway that obviously doesn't care about customer service?<br> <br> Every month I receive a statement that shows credit due to me and the large amount at the bottom, so it's obviously owed to me... however that money is never put back into my account, ongoing for months.<br> Just want the money put back into the account.<br> Here are a few case numbers:<br> ***4<br> ***6<br> SM94401<br> <br> BEYOND FRUSTRATED NOW!!!! <br> DO I NEED TO GO TO SMALL CLAIMS COURT? <br> <br> HELP!"