VM
V M

1 reviews | Active since Oct 2017

04 Dec 2023, 14:08

Gig ***** and Contact violation

My computer broke and I could not use my laptop nor did I use any Gigs as without a laptop its useless. A month later I bought a new laptop. Throughout the full month I used my phone for emails. When I took my Modem to get my new laptop connected I realized that 4 Gigs of Data had been used. I should have carried over 5 Gigs and it should have been 10 Gigs carried over for Day service. As well as 10 Gigs Night service as one full month had been accumulated.

I have proof I never used my Modem and went to Telkom Randburg to get them to change the Modem to work on my New laptop. Then I realized 4 Gigs were already used. This is *****. I have noticed I can barely go into my emails ad 5 Gigs are depleted.

Also I queried how Telkom put my monthly subscription up by R5.00 I signed a Contract for two years for R89.00. A contract is a contract.

When I complained a while back it was just ignored. Now with the Gigs missing again they never came back Just ignored my complained. Its unacceptable, I have proof that I was sending Whatsapps to my daughter to print and was using my phone for a month.

TELKOM are *****sters.

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