VS
Vic Scanlon-Hall

1 reviews | Active since Aug 2012

28 Apr 2017, 15:50

Getting worse!

<p>I have been away from Telkom for almost 2 years now but have given them the option to supply my Internet needs at home with LTEA. They suposedly are having service level problems & I am not surprised! At my cost - I have spent over 30 minutes following up why my LTEA Sim Card has not yet been activated & I might as well have saved my time & money - I STILL do not have an active sim - 50 hours after I received the card.</p>

0
Replies (2)
Telkom
Telkom's reply29 Apr 2017, 14:10
Official

Thank you for making contact with us.

Please be assured that this matter has been escalated to the relevant department and feedback will follow.

Your reference number is AI***


We apologise for any inconvenience caused.

Kind regards

Yazied

Telkom Social Media Team

Best regards,

Telkom
Telkom's reply01 May 2017, 16:25
Official

Good Day

Hope the message finds you well.

Please note to contact 180 for assistance with activation . You are welcome to follow up via (https://www.facebook.com/TelkomZA ) / twitter (@TelkomZA ).

Regards

Telkom Social Media Team

Best regards,