Getting nowhere

I purchased a cellphone and data deal with Telkom. I have no signal whatsoever at my house and requested technicians to have a look. Firstly their technicians took 3 months to come out because their schedule is so busy. <br> <br> Finally they acknowledged that signal is a problem and said they would report back. When i called their callcentre i was told i had to pay the remaining fees from the contract which i hardly used. When the cancellation department eventually called me, i was told I Didnt have to pay. Please get your facts straight before reporting to a customer.<br> <br> Now I am sitting without any connection. I was interested in the deal where an explora was offered but there is only a 2meg line in my area, i asked telkom fo a deal which included the explora on the 2meg line until such a time the 10 meg line became available and I would gladly pay the difference for the device but once again no one could assist as I was told that I would need to pay for the explora upfront.<br> <br> Dissapointed that no one made an effort, went to the Sandton store and still awaiting their call about my query. I still have a cellphone contract with Telkom but am dissapointed at service.