Getting no help or answers

For the last 3 days I've been calling the Telkom Call Centre *** for some assistance with regards to my wifi. I've called 7 times where each time I get transferred to someone else. I spend about 20 to 25 minutes on each call with no help whatsoever. I just want a solution to my problem ASAP as I need to use the Internet for work purposes. I find the service from Telkom terrible and useless. I myself work in a customer service driven company and have never in my life had this bad service ever. I want Telkom to contact me today still to get this problem solved.