MvdB
Michelle van der Berg
1 reviews | Active since Feb 2018
20 Feb 2018, 13:59
Getting impatient
I have ordered a uncapped adsl line 2 weeks ago. Seeing as everyone wants to cancel or move to a different network I would think you would at least be able to answer a call centre call? AND when I do get through I was just wasting my time as the 'update' given is of no use to me at all. Really wish there was any person who would just know whats going on and to help.
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Telkom's replyOfficial
20 Mar 2018, 13:44Good Day
Thank you for allowing us the opportunity to assist further on your query.
Kindly confirm your reference number if available, ID number and contact details, so that we can be able to investigate, assist and provide feedback.
Make sure you post a “Private Reply” to protect your personal information and allow us to view the details.
We sincerely apologize for the inconvenience.
Kind Regards
Tumelo
Best regards,
Telkom's reply20 Mar 2018, 13:44
Official
Good Day
Thank you for allowing us the opportunity to assist further on your query.
Kindly confirm your reference number if available, ID number and contact details, so that we can be able to investigate, assist and provide feedback.
Make sure you post a “Private Reply” to protect your personal information and allow us to view the details.
We sincerely apologize for the inconvenience.
Kind Regards
Tumelo
Best regards,