RG
Rafia G
1 reviews | Active since May 2011
16 Sept 2015, 20:56
getting bills after cancellation
My name is Rafia De Gama. I used to have a adsl line and a landline ***.<br> <br> I cancelled my service in July by going to the Hatfield branch in Pretoria and filling in the required form. I reconfirmed the cancellation after I received a bill in August at the Menlyn branch,also in Pretoria. I was told the cancellation shows and I will be reimbursed. However to my dismay I have been billed and debited for September too.<br> <br> I am overseas, I have relocated and will not be returning. I have given proper notice and am dismayed at the state fo affairs
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Replies (1)Telkom's replyOfficial
16 Sept 2015, 21:24Hello Rafia,
Thank you for making contact with us.
Please be advised that your query is being attended to and feedback will follow.
Your ***
We apologise for any inconvenience caused.
Regards,
Bongani
Telkom Social Media Team
***
Thank you for making contact with us.
Please be advised that your query is being attended to and feedback will follow.
Your ***
We apologise for any inconvenience caused.
Regards,
Bongani
Telkom Social Media Team
***
Best regards,
Telkom's reply16 Sept 2015, 21:24
Official
Hello Rafia,
Thank you for making contact with us.
Please be advised that your query is being attended to and feedback will follow.
Your ***
We apologise for any inconvenience caused.
Regards,
Bongani
Telkom Social Media Team
***
Thank you for making contact with us.
Please be advised that your query is being attended to and feedback will follow.
Your ***
We apologise for any inconvenience caused.
Regards,
Bongani
Telkom Social Media Team
***
Best regards,
