Getting bills 4 months later and cancelled 4 times

I am out of options. The first time I cancelled my account in the shop. <br> <br> First off I was told to use the shop's phone and and hour later no one had answered yet. Then they sent me to the back of the queue. After two hours in the shop I filled in a cancellation slip that took 2 minutes. I was reassured that my account would be cancelled within 10 working days. Note that the customers in the shop were so irritated that they started yelling at each other.<br> <br> A month later I received my bill as if I had never cancelled it. I went back to the shop and gave them my reference number, which I'm glad I took a photo off.<br> According to the helpdesk my account had been cancelled.<br> <br> Another month later and the same story yet another bill.<br> <br> This has been going on for 4 months and they simply refuse to stop billing me. I have spoken to various people in various branches and every time I am consoled that I will 100% definitely not be billed again.<br> <br> So in all Telkom has debited over R1000 from account with no sign of stopping. <br> <br> My only option left is to close my bank account, but will probably get blacklisted for not paying my bills. <br> <br> \Mediocrity is excellence in this company""";;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;452078;163;14;2;0;1;0;0;2;15/06/08 8:10;806;NULL;15/06/06 20:33;15/06/06 18:44;Spar voucher met with rudeness;;Manager and teller;;Wife won a R500 Spar voucher on Facebook in December. It was recently activated and all was well, until she walked into Spar (Atterbury Value Mart). She was met with absolute rudeness by the manager and teller. They wouldn't accept what is CLEARLY a Spar MasterCard voucher loaded with R500 (Spar logo, legit and everything). Even though all they had to do was swipe it, they refused to do so. Just shoving it back to my wife - the cheek, even though the trolley was loaded with R500 worth of products. My wife is highly upset and I doubt we will ever go back to that Spar. So much for winning a competition. Probably the worst service I have ever encountered in a Spar, they need to be brought to book.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;571174;28;1;2;0;1;0;0;2;15/06/10 8:28;806;NULL;15/06/09 20:50;15/06/09 19:02;**** Service;***;Branch Manager;***;My account details *** and contact number is ***. Three weeks ago I wrote in to complain about the **** service Absa offers and guess what nothing has been done about it. Some stupid woman called Claudette Lewis who doesn't even bother to find out what the query is just emails me. The branch manager at Brixton branch says he will call me back and after leaving numerous messages I am still waiting. My problem is: Why do I get marked down for applying for a decreasing overdraft and decreasing my limit on my credit card and then be told I don't know how to manage my account! Seriously do you have a bunch of *****s working for that company. Now my overdraft is down to R2 480 and I ask for it to be increased back to R10 000 and get told I have a low credit score. I suppose if I was black and listed on ITC then it would be No Problem. I will probably get another email from another brain dead consultant talking about nothing. Now do your job and sort it out!!!!!!;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;712978;697448;14;2;0;1;0;0;2;15/06/26 8:25;806;NULL;15/06/24 20:53;15/06/24 18:59;Poor quality running shoes;8,90E+12;;***;Bought high mileage running shoes and after 300km they are already smooth in places on the sole and need to be replaced! Very disappointed as I thought they were meant to last longer and specifically spent a little more to get a good quality shoe! ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;646524;712173;41;2;0;1;0;0;2;15/07/16 7:24;806;NULL;15/07/09 0:00;15/07/15 17:58;Disgusting Attitude;;Manager ;***; I belong to Zone Fitness gym in belville western cape. I have the contract since last year August and not once have i missed a payment or had a Debit order reversed. I recently changed banks and informed all my creditors telephonic with regards to my new bank details. As i am aware that there are companies that require my details in writing i made it my point to ask the receptionist at the gym the procedure when it comes to updating bank details. she advised me that i can call in the same branch with my new details. i called in a few days later and gave the receptionist my new ,account number and she assured me my next debit order will be from my new acc. when i went to gym on the 9th July i was not allowed access because the gym did not receive the mnths instalmnt. i advised the manager that i called in to give the new details. Instead of apologising for the mix up i had to hear that its impossible that i called to update details because thts not how its done. Giving me attitude as if i was lying about the call. if i knew it was reversed why would i worry to travel 2 gym. This is not how you treat customers. I guess this is the type off service one can expect when paying cheap ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;247189;821184;14;2;0;1;0;0;2;15/08/01 19:37;806;NULL;15/07/30 11:55;15/07/31 6:11;PATHETIC SERVICE EVEN FROM SOME STORES NATIONALLY;15/02/64;ANDRE;***;Phoned Cape town head office to complain about the pathetic service of CAPE UNION MART. Ask to speak to ANDRE (CEO) and director was told he was both were in meeting. Gave my name and mobile no to have them contact me urgently...to no avail. Was asked if I would like to speak to someone in sales ...said yes ...and never heard from them as well. Notwithstanding the fact that last week already spoke to a few of the national stores...and went on line as well ...some said unable to assist whilst other stores said that they would get back to me on monday.....Friday today and still nothing.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;849498;140;14;2;0;0;0;0;2;15/08/14 10:18;806;NULL;15/08/12 4:00;15/08/12 20:52;very rude packers;;packer at the till;***;I had left some stuff behind after paying and noticed at home, went back to ask them only to be treated like trash by the packer.spoke to me as if am stupid and had to buy again to avoid noise ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;108866;25;1;2;1;1;5;3;5;15/08/27 8:24;806;2;15/08/26 20:35;15/08/26 18:58;*****ing my money;7,01E+12;all;***;I app**** on 31/07/2015 for a pocket POS card reader via the web on the [URL Removed] website. They claim that it will be processed and delivered within 48hours. Yeah right. After a week I phoned them to inquire on whats going on. Nobody knows nothing. the reference number I got was for some travel agency. Then I got a new reference number and they changed the details back to my email and company. Then the travel agency had a problem supposedly with their order and they change my details back to theirs. Still nothing I phone again and everything is wrong. Other company and I got the same merchant account, but all the documents they required are gone. I spoke to a David and he found a few and send me an email requesting the others that they do not have. I submit them several times to 3 email addresses, [Email Removed] [Email Removed] and [Email Removed] but still nothing. I made 11 calls up to now and even spoke to the merchant helpdesk Supervisor. She was the only one that phoned me back...once. Now its just empty promises and the untrained that I get hold of. I requested a refund and threatened to change ALL my accounts to Capitec, now I get ignored!!!;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;835834;357;16;2;0;1;0;0;2;15/09/01 8:04;806;NULL;15/08/31 20:13;15/08/31 18:38;Offered Low Contract;8,81E+12;Unknown;***;Please help me understand, I have a data contract with you and recently tried applying for a phone contract and was approved for lower phone, which is not what i wanted. I send through a 3 months bank statement that reflected all my positive cash flow, then i get told by the store that there could be some account am not managing well, i mean excuse me what account would that be if you looked at the statement any literate person could see that .<br> <br> I now am so sickened that i want to cancel the dumb data contract if now am expected to get a contract with another network while i wanted all telecommunications account to be to one network. <br> <br> The people on the sales contacts are worse because they couldn't help me with nothing. VERY ANGRY CLIENT.<br> <br> ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;256534;33;1;5;0;1;0;0;5;15/09/14 9:05;806;NULL;15/09/13 21:27;15/09/13 19:39;Thank you;8,41E+12;Jo-ann Reid;***;Friendly, patient and humble person . I would to thank you for assisting my mom(on Saturday) who was very confused . You stayed calmed , friendly and made her understand what you were doing along the way . We need alot of people like you out there . My mom was happy with the way you assisted her/handled her query . I'm sure she will want to be assisted by you whenever she visits your branch, as you may know how old people are . KEEP UP THE GOOD WORK dear !!!!;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;126287;711328;9;2;0;1;0;0;2;15/09/30 11:19;806;NULL;15/09/16 23:39;15/09/16 21:53; Service at Oakhurst, What Service?;7,30E+12;Heather Mackenzie;***;I have called Oakhurst Insurance Call Centre during the last 2 months in an attempt to submit a claim on a windscreen. When Oakhurst signed me up. they assured me they will have a dedicated Consultant to deal with my Portfolio. Yeah sure. I have left 4 messages with the call centre in the last to months for my consultant to call me back and yes, you guessed right. Not a single call from Oakhurst. I am certain I will get a call in the morning after reading my complaint on this forum, apologizing profusely about the pathetic service or shall I say NO SERVICE. I AM SERIOUSLY STARTING TO THINK WHAT HAPPENS WHEN I NEED TO GET HOLD OF MY INSURER, WHO DO I HAVE TO TURN TOO IF I NO ONE WANTS TO DEAL WITH THEIR CLIENTS? DO I NEED TO WASTE MY PREMIUMS ON A COMPANY LIKE THAT? DEFINITELY NOT. I WILL BE SHOPPING AROUND FOR A MORE CLIENT-FOCUSED INSURER WITH A SERIOUS PASSION FOR SERVICE.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;896651;818675;9;5;0;1;0;0;5;15/09/30 19:50;806;NULL;15/09/16 14:49;15/09/17 6:24;car to quote;***;meshen and yoland ;***;What a great experience I had I was offered coffee whilst they assess my car. They made me feel at home and I will recommend them to anyone. Keep it up guys!;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;137597;33;1;2;0;1;0;0;2;15/09/19 8:56;806;NULL;15/09/18 21:19;15/09/18 19:30;Linking cards to ebucks without permission;8,50E+12;;;I recently had a look at my credit card account and ebucks and saw that FNB linked my credit card to my ebucks without my knowledge and approval. How can they do this?<br> <br> ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;447055;167;23;2;1;1;5;3;5;15/09/28 8:15;806;1;15/09/23 20:33;15/09/23 18:49;Handed over even though paid up and no notice.;6,71E+11;Accounts Dept.;***;Got a call from Debtsource saying ADT handed me over. Huh.R2499 plus cents outstanding. Asked for statement. Got a transaction history and then told R3599 plus cents due. Checked last statement as sent by ADT in May and shows R643.00 and cents was owed which we paid at the time. <br> Nobody can explain or assist and now we have to prove we don't owe anything. You can't get thru and nobody at ADT accounts can advise. Debtsource just as useless and not interested in the ADT statement we provided. Provide proof of payment of the R643 and they will look into. Waiting for this from the bank. Absolutely pathetic service. They cannot explain the difference. Telephone calls to ADT get put on hold for ages so much so we get told that they will email the accounts Dept. <br> Also they then put one through to Debtsource so how is one to resolve anything. Really pathetic.<br> This is idiotic.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;801966;357;16;2;0;1;0;0;2;15/10/03 7:44;806;NULL;15/10/02 19:53;15/10/02 18:18;a contract deal done on my name without my concern;7,30E+12;call centre ;***;I am a customer at vodacom with 3 contracts for years now..From last month I noticed that they deducting an extra R460.00 from my bank account...On enquiry I was informed that one of my contracts was upgraded to a deal that include a laptop....I laid a complaint immediately that I do not know of such a deal. It was the 1st September 2015...I was then told that the matter will be escalated to vodacom ***** department, which will contact me within 24hrs from that day...it has never happenned...every 2nd day when I call and enquire I will then be given a new ref no and another promise to be contacted within 24 hrs....On one particular call I made to vodacom, I asked to speak to a manager or a supervisor, to no avail then later that day a lady by the name of ?oe called me and told me that shes from ***** dep.shes busy with my case as the deal was sealed in Cape Town.shes waiting for documents from Cape Town branch, then she ll call me within 48hrs, till today, its more than a week now...they continuing to deduct that amount....Pls help...im out of options now except opening a case against vodacom...<br> ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;894488;188;16;5;0;1;0;0;5;15/10/26 6:04;806;NULL;15/10/25 18:34;15/10/25 16:38;great service;7,80E+12;;***;I want to thank Cell C Pinetown for excellent service. The guy that assisted me as well as the Microsoft sales person. You both were phenomenal, thank you.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;911863;357;16;2;0;1;0;0;2;15/10/30 6:27;806;NULL;15/10/28 18:33;15/10/28 17:01;Bad service;7,90E+12;agent George;***;I upgraded my cell phone contract with Appel I-pad in April they didnot deliver it but every month vodacom taking money from my account I called them and explained to them that they taking money but I don't have the I-pad or phone they did nothing to help or solve the problem,I reported them to scopion witbank they delivered no name I-pads two off I called them again they promised to collect them till today they have not come to collect,I am paying for the service I'm not happy about this is six month I paying the contract without joy. I want them to take their no name I pads,stop the contract and pay back my money.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;301603;806;21;5;0;1;0;0;5;15/10/29 8:51;806;NULL;15/10/28 21:14;15/10/28 19:25;Good service;***;Wayne Powell and Keneilwe;***;Thx for the good service.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;702711;945;21;2;0;0;0;0;2;15/10/30 8:59;806;NULL;15/10/29 21:17;15/10/29 19:33;Haven't got my policy documents as promised;8,60E+12;;***;Clientele haven't sent me the document for my funeral policy as promised by consultant . is been over 5 months now still no documents and the consultant said I'll choose a beneficiary when I get the documents .Ive been sending emails ever since no response whatsoever. ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;890908;357;16;2;0;1;0;0;2;15/10/31 6:57;806;NULL;15/10/30 19:23;15/10/30 17:31;Signal is so great it does not exist!;Prepaid;Customer Service;***;About a week ago the signal in our area just dropped and has become completely useless. I cant call anyone and they cant call me. I live in Randburg for crying out loud not some road in Malawi.<br> <br> It is a complete and utter joke I cant sms anyone or receive sms's when at home. Elsewhere the signal is perfect it is just useless at my house. I complained to customer service via email on Tuesday and nobody got back to me.<br> <br> I do not really want to change networks but if this isn't fixed soon I have to since I need signal to phone etc. I mean what has happened that has caused the signal to suddenly disappear? I get 2 bars of signal though if I try to send a sms or phone someone and then the signal just disappears. If I try dial *100# with 3 bars of signal it automatically tells me result unknown. I mean are the bars there as a prank? Since I feel for it.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;909332;706283;16;2;0;1;0;0;2;15/11/13 9:43;806;NULL;15/11/10 22:07;15/11/10 20:17;3rd time trying to get a redponse and solution;***;neotel;***;I laid a complaint here on hello peter.neotel responded<br> Saying they can't help me because I haven't left my account <br> Number which I definitely left as it is a required field <br> Which means I could not have posted a complaint without it filled in.anyway I reposted my complaint ,to which there has been NO<br> RESPONSE.I am not going to repost my original bad service<br> As I have done so twice.i have cancelled all Debit orders and payments to Neotel until someone has the decency to contact <br> Me and help me solve my problem that is now 3 months going on.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;920974;899;14;2;0;1;0;0;2;15/11/21 8:20;806;NULL;15/11/14 13:49;15/11/20 18:54;Lay-bye forms;9,30E+12;;***;I was shopping in Zevenwacht Mall, Kuilsriver on saturday and i spotted a bag i like at Fashion Express but did not have enough money to purchase the item, i then went to the till to ask about the lay-bye process and was told i need to fill a form inorder to get a lay-bye card. When i asked them for the form they did not have any, so i was told to go to any of the Foschini group stores to get this form. I went around the whole mall looking for these forms and none of the stores had forms and they could not give me a proper alternative as to how to get hold of these forms so i ended up losing out on the particular item i wanted because the group could not fulfill a service they claim to provide to the public. If they are going to have an option like at their stores they should make sure all the necessary documents are available. <br> Sincerely Disgruntled Customer;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;926757;720639;14;2;0;1;0;0;2;15/12/06 9:50;806;NULL;15/12/03 0:00;15/12/05 20:24;Wallet getting ******;8,81E+12;The Manager;***;My wallet was ****** at fashion express at festival mall in kempton park on Thursday while I was fitting shoes,I put it next to the chair I was sitting on while fitting the shoes then the manager came and moved my bag and hid it after realising it wasn't where I put it I asked her if she had seen it as she was next to me, she told me two light skinned ladies took it and went outside as I was about to rush outside to look for the \ladies\"" she laughed and said she was joking she moved it as she wanted to keep it \""safe\"" for me and prank me to see what I was going to do.I took my bag which she had put next to her and went to the shelf to put back the shoes and when I checked my bag my wallet and money were missing.I went to her and told her my wallet wasn't inside and she told me she never opened my bag she just moved it.I asked to see the footage she told me there were no cameras inside the store...I went to the security officer outside to report the matter he said I should open a case with the police. I went back to the shop to tell her I was going to open a case as there was R700 in my wallet she offered to give me R350 saying she felt \""bad\"" as she took my bag without my permission"""