1 reviews | Active since Aug 2016
Getting billed for random stuff
<p>Hi,</p> <p> </p> <p>Last month i received a bill for R690.00, the only contract i have with telkom is the SmartBroadband wireless 30Gig packets which is R499.00 each month. I phoned telkom support and they advise that additional data was charged during the month and i advise them that i didnt and they said they will fix it. I visited telkom branch at Centurion Mall on the 8th Oct 2016 and i asked them to assist them with my account. The person said that the Additional data which was charged was credited(R59.00) but was not able to indicate me where the additional R138.00 is coming from.</p> <p> </p> <p>This is not exceptable!! Its always a struggle to sort out something by telkom. My next step will be just to cancel my packates.</p> <p> </p> <p>Acc No: ********** 66</p> <p> </p> <p>Peter</p> <p> </p> <p> </p>
Good day
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Moenieb.
Telkom Social Media Team.
Best regards,
Good day
Thank you for making contact with us. Please be advised that your query is being attended to and feedback will follow.
Your ***
We apologise for any inconvenience caused.
Regards,
Moenieb.
Telkom Social Media Team.
Best regards,
