BM
Bongani M

1 reviews | Active since Jun 2014

19 May 2016, 08:02

Getting Billed For Nothing

<p>A contract was opened at Telkom using my details (ID,Bank Account) and there is a debit order setup on my account for that contract I do not about. I logged a complaint with Telkom Westgate and was given case ***2 and was advised that the ***** team will contact me within a few weeks to investigate the issue.</p> <p>It's been 3 weeks and nobody seems to care about the issue from telkom side and I have to keep on reversing the debit order on my side which is affecting my credit profile.</p> <p> </p> <p>Please fix this!!!</p>

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Replies (1)
Telkom
Telkom's reply23 May 2016, 07:28
Official

Hi bongz90

Thank you for making contact with us.

Please be assured that this matter has been escalated to the relevant department and feedback will follow.

Your reference number is SM235661 .

We apologise for any inconvenience caused.

Kind regards

Igsaan

Telkom Social Media Team

Best regards,