Getting billed for a cancelled contract.

<p>I cancelled a contract with Telkom before the phone was used as they gave me the wrong handset. Got the correct one from them immediately the day after when stock came in. However, even though I have a case number and Telkom called me about the cancellation stating that it will be cancelled, I am still getting billed for the contract for two months now. Absolutely frustrating to speak to call center staff who will just push you from pillar to post! Nobody in there knows about efficient customer service. Debit orders went off and I was told it will eventually be reversed. I would imagine to get my money back will entail the same nightmare. </p>