GETTING BILLED ALTHO I CANCELLED MY SERVICE
<p>I requested for my ADSL and LANDLINE to be cancelled on the 03/07/2016. Since then it has been hell trying to get help from telkom . Each time i call in , i need to explain the whole issue from scratch and still i get no where. From the date that i sent my cancellation request, the line only got cancelled more than 40 days after. On top of that, i was still being billed for a service that i am not using. I hav been billed a few times since then. I WANT A FULL REFUND OF MONEY THAT WAS DEDUCTED AFTER THE SERVICE WAS CANCELLED!!! IF NOT I WILL TAKE LEAGAL ACTION AGAINST TELKOM!!!!!It seems that each time i called in, knowone took their job seriously ( This is directed at those agents that said were going to call me back and guess what, im still waiting for that phone call) . Telkom has know right to deducted money from my account after the line was cancelled yet i am still being debited.</p>
Still waiting response.......
Still waiting response.......
