PE
Pieter E
1 reviews | Active since Apr 2011
01 Oct 2015, 11:24
Getting Billed 3 months after cancellation
I cancelled all my Telkom home lines due to Telkoms incompetence 3 months ago with reference number ***a.<br> <br> I am still getting billed monthly.I phone every month and hold on the line for hour and half everytime being assured this wont happen again...surpirse they havent fixed it!!!<br> <br> I am now at the stage where I would like to bill Telkom for my time and charge interest on the money they owe me that I paid!!!<br> <br> **** customer service,**** billing service
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Telkom's replyOfficial
01 Oct 2015, 12:45Hello Pieter1505,
Thank you for making contact with us again
This response serves as confirmation that your query has been received. We will provide feedback as soon as possible.
We do apologize for any inconvenience we have cause to you.
Your reference number is:SM140663
Regards
Luleka
Telkom Social Media Team
Thank you for making contact with us again
This response serves as confirmation that your query has been received. We will provide feedback as soon as possible.
We do apologize for any inconvenience we have cause to you.
Your reference number is:SM140663
Regards
Luleka
Telkom Social Media Team
Telkom's reply01 Oct 2015, 12:45
Official
Hello Pieter1505,
Thank you for making contact with us again
This response serves as confirmation that your query has been received. We will provide feedback as soon as possible.
We do apologize for any inconvenience we have cause to you.
Your reference number is:SM140663
Regards
Luleka
Telkom Social Media Team
Thank you for making contact with us again
This response serves as confirmation that your query has been received. We will provide feedback as soon as possible.
We do apologize for any inconvenience we have cause to you.
Your reference number is:SM140663
Regards
Luleka
Telkom Social Media Team