Getting a bill for no service provided

<p>After 3 months of not having a ADSL line supp**** by Telkom and a incoming line down.</p> <p>I choose to not pay my Telkom bill of R 1400.00 for there services rendered.</p> <p>I call them and tell them so as the service not provided come to R 2612.13.</p> <p>They in turn cut my other 2 incoming lines.</p> <p>I then pay the account telling them that i want a refund for the 3 months so far that they havent provided for. They say when the line is fixed they will credit me, at the same time they charge me a reconnection fee for a line that still doesnt work.</p> <p>I find this riduclous as a business if i dont provide the service i am contracted to do the client will not make the payment. Or will part pay for the service i did provide. </p> <p>On top of all of this i get a phone call from telkom telling me they are upgrading to LTE in my area would i like to take advantage of this. Sheeeeesh did that poor sales lady get a mouthful.</p> <p> </p> <p>Surely there must be some one i can report this to?</p>