JR
Jovian R
1 reviews | Active since Dec 2015
17 Dec 2015, 09:50
Get your people informed
I have been asking around almost a week at Telkom Mobile about the Microsoft Lumia 950 XL to upgrade. No one can give me answer on whether Telkom will stock the device or not.<br> <br> They keep on telling me look for advertising. or go to a store they will be able to tell you and at the store they say call the call center they will be able to tell you...<br> <br> In total this week I was just on hold with the call center for over 4 hours in total.<br> <br> Dont tell me this time I must look around for advertising or something... I want an answer yes or no. because I am going to move service providers if you are not going to stock the phone
Helpful (0)
Replies (1)0
Replies (1)Telkom's replyOfficial
18 Dec 2015, 09:02Hello Juvs,
Thank you for making contact with us.
Please be assured that this matter has been escalated, feedback will be provided.
Your reference number is SM179389
We apologize for any inconvenience caused.
Regards,
Ntokozo
Telkom Social Media Team
***
Thank you for making contact with us.
Please be assured that this matter has been escalated, feedback will be provided.
Your reference number is SM179389
We apologize for any inconvenience caused.
Regards,
Ntokozo
Telkom Social Media Team
***
Best regards,
Telkom's reply18 Dec 2015, 09:02
Official
Hello Juvs,
Thank you for making contact with us.
Please be assured that this matter has been escalated, feedback will be provided.
Your reference number is SM179389
We apologize for any inconvenience caused.
Regards,
Ntokozo
Telkom Social Media Team
***
Thank you for making contact with us.
Please be assured that this matter has been escalated, feedback will be provided.
Your reference number is SM179389
We apologize for any inconvenience caused.
Regards,
Ntokozo
Telkom Social Media Team
***
Best regards,
