AK
Anastasia K

1 reviews | Active since Mar 2011

14 Aug 2018, 06:30

GET YOUR ADMIN IN ORDER TELKOM

Besides the pathetic customer service in general that you receive from Telkom, an app that never works I now receive messages threatening me with legal action and credit bureau listing for an account which I paid!!!! I experienced a problem with my bank at the time of the debit order and the next day I paid my account. My account statement shows this but then I wake up this morning to such **** messages!!!!!

0
Replies (1)
Telkom
Telkom's reply19 Aug 2018, 13:16
Official

Good day Annie06

We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.

This response serves as confirmation that your query has been received. Please be assured that we will task our team to attend and advise as soon as possible. We do apologize for the inconvenience caused.

Interaction ***

Regards

Gerard

Telkom Social Media Team

Best regards,