FM
Florence M
1 reviews | Active since Mar 2009
09 Nov 2015, 12:30
Get your act together
Hi. You sent me a service interruption Sms due to non payment. The debit order date is on the 20th of each month and today's 09/11/2015? You have requested R1500 twice from my account laSt month and I logged a compliant which I am yet to receive feedback from you. Please short out your billing system and get back to me.
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Telkom's replyOfficial
09 Nov 2015, 15:26Hello pooja,
We sincerely apologize for the delay.
Please be advised that your query is still under investigation and we will contact you with feedback. Your reference number is SM157348
Regards,
Ntokozo
Telkom Social Media Team
***
We sincerely apologize for the delay.
Please be advised that your query is still under investigation and we will contact you with feedback. Your reference number is SM157348
Regards,
Ntokozo
Telkom Social Media Team
***
Best regards,
Telkom's reply09 Nov 2015, 15:26
Official
Hello pooja,
We sincerely apologize for the delay.
Please be advised that your query is still under investigation and we will contact you with feedback. Your reference number is SM157348
Regards,
Ntokozo
Telkom Social Media Team
***
We sincerely apologize for the delay.
Please be advised that your query is still under investigation and we will contact you with feedback. Your reference number is SM157348
Regards,
Ntokozo
Telkom Social Media Team
***
Best regards,