Get you hooked in with lies

Hi <br> <br> I contacted 10210 to have a line and ADSL installed at my place and to inquire more on the package. I was informed on a special Telkom is running that i will benefit more from, on which I agreed. Was told i get a free modern. But nothing that it is a 24 month contract. My line was installed yesterday but with no modem, was advised to go to a Telkom store to collect the modem. I went today and to my surprise I was told that i have a 24 month contract, that is not what i agreed on. My line was to be a month to month. <br> <br> Called 10210 and explained my situation was informed that the dispute is logged and that I should contact *** or *** to follow up. Both numbers supp**** does not work.<br> <br> Can I please have this resolved ASAP. <br> <br> NB: when signing up a client for a 24 month contract must Telkom not follow certain protocols like, obtaining bank statements, payslips, proof of address etc? <br> <br> My Order no is: ***A ***)