GET PEOPLE WHO CAN ACTUALLY DO THE JOB

<p>This is the worst experience I have had in my life! </p> <p>I received my account on 6th November (R1155.97 + R136 penalty fee for returned debit for October) and the forward billing for November being R1707.93. I had my line disconnected for non payment, which is normal. When I eventually made the payment one the 21 November, I was told that it would be reconnected; I have since been on the phone and spoken to several "supervisors" who escalated the matter because apparently no one is able to speak to the debtor control department, it all happens by email... They say it takes 7 to 14 working days for the debtors department to allocate payment,</p> <p>Is this not a *******? do they expect people to pay and be disconnected for 14 working days? Is this in compliance with the National Consumer Act???</p> <p> </p>