GET AGENTS WHO CAN TALK ENGLISH

I called the Telkom Call center, sat for 45 minutes waiting for someone to answer, from the call center. I needed to enquire about internet products. The agent picks up, firstly she cannot talk English, nor can she tell me about the products. Instead she tells me to go to the Eastgate branch and puts the phone down. After waiting 45 minutes!!!! Telkom, get agents that can speak proper english to answer your calls. I want to know about your products! This is the first time I have encountered such a rude call center agent. I suggest someone get back to me regarding this as I am an existing Telkom customer.