JG
Joanne G

1 reviews | Active since Jan 2016

13 Jan 2016, 14:27

Gave notice to cancel both contracts still billed

submitted 30 day notice to discontinue both my contracts at the end of the initial periods and requested that my two cell numbers go onto \pay as go"but I am still being billed for them and money is still being taken out of my bank account"

0
Replies (1)
Telkom
Telkom's reply15 Jan 2016, 15:27
Official
Hello Bamboo Jo,

Thank you for making contact with us

This response serves as confirmation that your query has been received and we will contact you.

We do apologize for any inconvenience we have cause to you.

Should you need to contact us for any further questions please contact us via Email: ***.


Your reference number is: SM188161


Regards
Luleka
Telkom Social Media Team