GATVOL!

I cancelled my line on the 1st of Feb. I was later told I should send through the cancellation once more on 6 Feb, which I done. I received replies for both of these cancellations. On 10 Feb I received my (what was supposed to be) last invoice which I paid. On 15 March I received another invoice. I then contacted Telkom who advised me that I need to send through the cancellation emails to her. She then told me that a dispute has been logged and I received a caselog number via email: ********** 5. On 6 April an ******** debit order went off my bank account which I reversed. I contacted Telkom who "escalated" my dispute. On 17 April I received yet another invoice and phoned Telkom who said I need to wait for their cancellation department to contact me. On 1 May another ******** debit order went off my bank account, which I reversed today. I contacted Telkom to inquire about the dispute, but after 8 min and 43 seconds, the phone cut.

I also posted on the Telkom Facebook page, but no one has phoned me yet.

I've spent money on calls and bank fees to reverse and stop Telkom's ******** debit orders. My excellent credit rating is also suffering due to this ******** practice from Telkom.

Can someone there start doing their job and contact me to get this matter resolved. I'm GATVOL of this pathetic service!