Gatvol

I have been trying to make contact telkom for weeks now. I was interested in the special that they have for a 4meg uncapped adsl line for R599. I have noticed that the staff are completely uninformed and have an i dont care attitude. At first i was told that if i apply for a month to month line then all i would be required to buy is the router. Installation and the mobile router is included. When i phoned again i was told its only included in a 24month contract. When i app**** for the contract i was contacted by the call centre. I was then told that i can only apply for a 2meg line for R593 vs the 4 meg line for R599. I wanted to know why because my dad stays 3 streets from me and he has a 10meg line. The response i got was due to technical stuffies. I was so shocked at the response and i asked what she means and she said she cant explain it as its technical so i asked her to get me someone who can explain it in terms better than technical stuffies. Terms that i could understand and the consultant dropped the call. I am digusted in this level of service. Telkom your staff needs to be informed. This service is more than unnacceptable. I even posted on telkoms facebook page and up to today they did not contact me