LG
Logie G

1 reviews | Active since May 2017

31 May 2017, 14:26

fustrated not qualified technicians

<p>Two Months ago this refers back to April my husband and i logged a complain that ourtelkom line is out of order four Technician came out to our premises to check the lines all on them said yes the line is faulty we going to check on the main line and get back to sort out problem two months later no one has fixed up this problem we still without phone at our premises this does help all of them give us the same info yes we do understand technical problem and this has still not been fixed</p> <p> </p>

0
Replies (2)
Telkom
Telkom's reply01 Jun 2017, 09:56
Official

Hi Logieg,

Thank you for making contact with us

This response serves as confirmation that your query has been received. We will look at the matter and provide you with feedback.

We really do apologize for any inconvenience caused to you.

Your reference number is: AI***

Regards
Launa
Telkom Social Media Team

Best regards,

Telkom
Telkom's reply05 Jun 2017, 14:12
Official

Hi.

We so sorry for this. Your reference number is now assigned to a technician. I will follow up on your behalf on developments and provide you with feedback when it is available.

Regards

Tumelo

Best regards,