AK
Alexandra K

1 reviews | Active since Jan 2016

11 Feb 2016, 12:36

Further non receipt of monthly account

After not receiving the December Telkom account for my landline telephone, ***, (finally forwarded - with the help of Hello Peter, on 8 Jan 2016), the January 2016 account (for the period mid Dec 2015 to mid Jan 2016) also failed to arrive.<br> <br> I have again made a provisional payment , but would like to see the monthly e- accounts arriving normally again. Please tell me how to resolve this problem. Thank you.<br> <br> <br>

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Replies (1)
Telkom
Telkom's reply11 Feb 2016, 14:15
Official
Hello kessalex,

This response serves as confirmation that your query has been received.
Your reference number : SM199611.
A consultant from our accounts team will be in contact to assist with the query.

Regards
Telkom Social Media Team.