AK
Alexandra K
1 reviews | Active since Jan 2016
11 Feb 2016, 12:36
Further non receipt of monthly account
After not receiving the December Telkom account for my landline telephone, ***, (finally forwarded - with the help of Hello Peter, on 8 Jan 2016), the January 2016 account (for the period mid Dec 2015 to mid Jan 2016) also failed to arrive.<br> <br> I have again made a provisional payment , but would like to see the monthly e- accounts arriving normally again. Please tell me how to resolve this problem. Thank you.<br> <br> <br>
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Replies (1)Telkom's replyOfficial
11 Feb 2016, 14:15Hello kessalex,
This response serves as confirmation that your query has been received.
Your reference number : SM199611.
A consultant from our accounts team will be in contact to assist with the query.
Regards
Telkom Social Media Team.
This response serves as confirmation that your query has been received.
Your reference number : SM199611.
A consultant from our accounts team will be in contact to assist with the query.
Regards
Telkom Social Media Team.
Telkom's reply11 Feb 2016, 14:15
Official
Hello kessalex,
This response serves as confirmation that your query has been received.
Your reference number : SM199611.
A consultant from our accounts team will be in contact to assist with the query.
Regards
Telkom Social Media Team.
This response serves as confirmation that your query has been received.
Your reference number : SM199611.
A consultant from our accounts team will be in contact to assist with the query.
Regards
Telkom Social Media Team.
