Furious with telkom

Item: Telkom
Rating: 1

I am completely frustrated with telkom. Our landline has been out of ordee for 3 1/2 weeks. I together with friends and family have attempted to get them to sort out our landline to no avail. My elderly neighbour who is 88 also has no telephone line for 3 weeks now. I have a 92 year old frail mother who lives in an old age complex near to me who needs to contact me should anything go wrong atvany time. It is impossible for her to contact me on my landline and due to hearing difficulties cannot understand me on my cellphone. Please could someone advise how to take this further as there is no human contact available!!!!?

Helpful (0)

Replies (2)

Telkom's replyOfficial

19 Jul 2018, 09:10

Hello silke-schwarze

Please confirm if the fault has been repaired or if further assistance is still required?

Should the line still be faulty, please send us a private reply with the faulty telephone number for us to assist further.

Regards

Noleen

Telkom Social Media Team.

Best regards,

Telkom's reply19 Jul 2018, 09:10

Official

Hello silke-schwarze

Please confirm if the fault has been repaired or if further assistance is still required?

Should the line still be faulty, please send us a private reply with the faulty telephone number for us to assist further.

Regards

Noleen

Telkom Social Media Team.

Best regards,

's updateReviewer Update

19 Jul 2018, 11:53

Today after 3 1/2 weeks a Telkom technician came to attend to our line by the name of Clive. He has left now but the line is still impossible to phone from as the internet is making a terrible noise. THE SERVICE HAS BEEN SO POOR FROM YOURSELVES? Our landline is ***

's update19 Jul 2018, 11:53

Reviewer Update