GB
GEORGE B
1 reviews | Active since Feb 2018
03 Sept 2018, 07:30
FURIOUS TELKOM CLIENT
I dont know what to do as this is my last resort trying to get my Telkom account sorted. I'm a new customer and i got a ADSL line installed with a WIFI package, since May 2018 i've been battling to get Telkom to complete my order. That's right since installation it is now 3 months down the line and everytime i go into a telkom office or phone Telkom they say they are escalating it to their IT department.I'm so furious with myself as i was warned by many people not to use Telkom service.
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Telkom's replyOfficial
03 Sept 2018, 10:56Good day George Brandon
We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we will task our team to attend and advise as soon as possible. We do apologize for the inconvenience caused.
Interaction ***
Regards
Gerard
Telkom Social Media Team
Best regards,
Telkom's reply03 Sept 2018, 10:56
Official
Good day George Brandon
We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we will task our team to attend and advise as soon as possible. We do apologize for the inconvenience caused.
Interaction ***
Regards
Gerard
Telkom Social Media Team
Best regards,