Furious customer

Good Day My name is Lethabo Mamabolo, on the 21st or 22nd of March 2016 I received a phone call from one of your operators, regarding the Samsung Galaxy J1 Cellphone that was R99 per month, I agreed and took 2 Cellphones, was told delivery will take up to 4-5 working days. Today marks the 7th day I’m still waiting for my delivery, I called the customer care number 10213 like 5 times yesterday but no answer as usual, I then called the 081 180 number then got to speak with Thapelo, he told me on the system he sees the application but status indicated Delivery, I’m furious at the service Telkom is giving me, Thapelo then said he logged in a complaint that I will be contacted soon, I’m STILL waiting for the call… Can my request be fulfilled, my Cellphone Number *** my email address is: ***