FURIOUS!!
<p>As I'm sitting here. A student who followed the right procedures to cancel a contract I'm in debt by my own bank because telkom can't do their job.</p> <p> </p> <p>After my profile srates I owe telkom R232.30 they deduct R830. 50 off my account. It takes them 2 months now to find the money I paid in on the 4th of march. </p> <p>Now I'm in a minus at my bank where they charge me over a R100 PER DAY THAT MY ACCOUNT IS IN A MINUS.I can't afford yor mistakes. </p> <p>I was told that I'll get my money back "soon"..... when otherwise I will send my banks invoices to telkom . </p> <p> </p> <p>If someone can get in contact with me that would be great. And DON'T call me during work hours. I have class. Call me after 18:00 when I'm at home. Or email that's the new generations technique. </p> ********** <p> </p>
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Replies (4)
Telkom's replyOfficial
01 May 2017, 14:25Good day Marissa ,
Your query has been sent to our Collections Team for further assistance with payment allocation, feedback will follow.
Your reference number is ***9.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
Best regards,
Telkom's reply01 May 2017, 14:25
Official
Good day Marissa ,
Your query has been sent to our Collections Team for further assistance with payment allocation, feedback will follow.
Your reference number is ***9.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
Best regards,
's updateReviewer Update
01 May 2017, 14:34Hallo Busi
There is no money to collect. Telkom at least owe me R1019
's update01 May 2017, 14:34
Reviewer Update
Hallo Busi
There is no money to collect. Telkom at least owe me R1019
's updateReviewer Update
01 May 2017, 14:38********** 26 is my reference number that I got with my queries
's update01 May 2017, 14:38
Reviewer Update
********** 26 is my reference number that I got with my queries
's updateReviewer Update
03 May 2017, 16:00This Is ridiculous! Waiting for Aquila hendri to call or even with decency email me back. I've been waiting a week now. Don't tell me if I want an answer or have a problem I should speak directly to you and then you don't answer me.. .?????
's update03 May 2017, 16:00
Reviewer Update
This Is ridiculous! Waiting for Aquila hendri to call or even with decency email me back. I've been waiting a week now. Don't tell me if I want an answer or have a problem I should speak directly to you and then you don't answer me.. .?????