Funds deducted without consent

I app**** for a Telkom line earlier this year and was informed that I'd only be billed once the line has been installed. Due to certain issues, the line was not installed and I subsequently called Telkom to cancel the line order and cancel the contract, which they agreed to.<br> <br> Two months later funds were debited from my account and when I made enquiries I was informed that there has been an error and my funds will be paid back to within 7-10 working days. This however was not true because again at the end of June 2015 funds were again debited from my account. When I called again I was told that nothing had been done with my query and that they would attend to it immediately and I would get my money to. Month end is again approaching and I now live in fear that Telkom will again deduct funds from my account for a service I do not even have. No funds have since been refunded back to me. This is *******!!! A ******** act!!!!