JF
Joel F

1 reviews | Active since Jan 2017

29 May 2017, 16:34

Fun and games

<p>So tired of logging calls with Telkom every week I need to log a call with telkom as my service magically stops working .... A technician came to my house to fix a mess that the previous technician made ( swapped my line and number with the neighbors) after he fixed it my service was restored for 30 minutes and now everthing is off once again </p> <p> Seriously considering to cancel my service with Telkom as I just have problems. Since the 23 of march I need to log multiple calls a week with Telkom as I have issues. Non-stop in one case of cable was ****** and the technician gave me a temp fix which is still in place as they do never replaced the ****** cable. See picture attached</p>

0
Replies (3)
Telkom
Telkom's reply30 May 2017, 08:38
Official

Hi RicardoFourie92,

Thank you for making contact with us

This response serves as confirmation that your query has been received. We will look at the matter and provide you with feedback.

We really do apologize for any inconvenience caused to you.

Your reference number is: AI***

Regards
Launa
Telkom Social Media Team

Best regards,

Telkom
Telkom's reply03 Jul 2017, 11:23
Official

Hi.

Please inbox your affected phone number so that we can be able to investigate and assist, and make sure you select "post a private reply" when you respond so that we can be able to view that phone number.

Kind Regards

Tumelo

Best regards,

Telkom
Telkom's reply15 Jul 2017, 09:46
Official

Good Morning

Our team would really like to assist please Private message your affected number so our team may assist.

Thanks in advance

Regards

Jawaad

HelloPeter Team

Best regards,