Fuming TELKOM customer!!!

<p>I am fuming to say the least!!! I moved house in July 2016 and requested my landline and ADSL line to be moved. A month later it was finally done.</p> <p>Telkom however messed it up completely and recorded that I cancelled my contract. They however owned up to the fact that they were in the wrong and promised to fix the problem. I have made numerous calls and every time there is an excuse. On 12 Sept they logged a call again to escalate the matter on Ref ********** 4 and till today nobody has bothered to fix the porblem.</p> <p> </p> <p>All they have to say is must just pay the account until one day when they have time to fix my account....</p> <p>For your information Telkom, I do not have money lying around to pay for your mistakes until such time that you decide to fix your mistake. </p> <p>I am the customer and I am not in the wrong, your sales team caused this problem.</p> <p>I have been a customer of Telkom for many many years and never defaulted on paying my account. The least you can do is have the decency to fix your mistake and correct my account.</p> <p> </p>