FULL PRICE FOR WEEKS OF FAULTY/NO SERVICE

To whom it may concern.<br> <br> For most of the month of January my ADSl line was either not functional at all or after being checked out by techinicians partially funtional working once every other day. This porblem still persists and no efficient or effective service has been provided by telkom, not even at the very least effective communication about the issue or disputes logged at their call centre.<br> <br> due to not having any decent service to speak of for most of the month and the problem still persisting - I looged a dispute at the billing call centre. Apparently this dispute was resolved (which i only found out after calling telkom becasue my line has been suspended). I was told by the call centre agent that as long as the dispute isnt resolved i wouldnt have to pay my account but ouwld have to do so after resolution takes place. I proceeeded accordingly.<br> <br> After calling the call centre again to find out why my (defunct) line was suspended and not having heard about a resolution I was told that the dispute was resolved (the outcome being - \the dispute was rejected due to me have SOME service during this time\". <br> <br> Completely ridiculous - R600pm for some service."