Full Day DISAPPOINTMENT

I was given an unreasonable full day appointment. I cannot believe that you guys scheduled an appointment that is a full day but only take 20 minutes max. Anyways... Ive been very nice to Telkom even though there service is probably the WORST I've ever seen. It started with a call centre. I called in (using cell phone because Im need a line), to register for a voice line. Unfortunately after waiting forever for the consultant to get to the phone I was only told that they cant register because the \computers are down". I acted nicely and said fine. I then drove to a store only to be directed to another store. Which was also fine. I then stood in a line for more than two hours (not exaggerating!) to be dealt with. <br> But fine everything went through and cool. Then a few days later I was sent a confirmation that I have an UNREASONABLE FULL DAY APPOINTMENT of 11 March. Due to this"