****ing pathetic..... Lack of customer service, lack of technical knowledge and all round **** poor

I offered to manage you lot.... You would have been up to British standards then.... And I will swear, in this rant, as I am ****ing fuming.

You're just plain ****...... I requested that an ADSL line be moved from Telkom and taken over by a new ISP..... Filled out all your poxy forms and gave clear instructions to leave everything else as is and just put the ADSL line into the holding pool...... I was optimistic, at this period, that such an easy task could be done.......... I was wrong. You ****s cancelled the ADSL and put an analog line into the holding pool..... The new ISP cannot do anything with an analog line.... Not only did you **** that royally up, you cancelled the telephone subscription.....

I wanted the ADSL line taken over by another ISP as you offered me a 10mbps speed and a stable connection.... Yet could not deliver that... Paying for a 10mbps but only getting 1.45mbps (If I was really lucky) and the connection would drop every time a phone call was made or received.

I needed internet asap and asked you to reconnect the services, and asked that the account and services be kept with yourselves... That is how desperate I was... I moaned, complained, screamed, kicked, wanted to go back to England, threatened to **** etc because the line speed was still slow.... 1.35 mbps on a 10 meg line... and I had all the experts come round and found no fault...... My new ISP has taken over the line and (with a lot of telling them how to do their jobs) they found out that the issue is with Telkom (Telkom admitted it) and they will resolve it with Telkom.

For **** sakes..... Get it together... Are you that big that you couldn't give a toss about any of your customers? Is having the monopoly really that great that all customers can ****ing do one?

Get your act together... Make South Africa great again !!!!!!! Be customer focused orientated, keep customers updated at all times, go the extra mile, advise correctly, sack people that do not do their jobs properly, employ staff on their level of competency, upgrade and maintain infrastructure.

Treat others as you would like to be treated. If this was reversed roles, then you would be just as angry as me....

SORT IT OUT YOU, ****ING MUGS !!!