****ed off!!!!!

Last year I opened a business contract with Telkom with a 5meg line. Once business picked up we realized that we would need to upgrade our line to a faster speed - 10meg line. <br> We were not informed then that we would need to upgrade our modem/router to one that was compatible with a 10meg line.<br> After having down time constantly and numerous calls to Telkom (with about an hour wait before we were able to get through to a consultant - PATHETIC!) and after 3 technicians were at the office, we were told that we would need to change our router. After visiting the Telkom branch in Adderly street, I was treated to a bad attitude from most, insufficient knowledge, no one knew what to do, it's a ****ing circus, explaining the situation to 5different people and getting different answers from everyone...my frustration at that point was just shooting through the roof! When is Telkom going to get their **** together?? They are employing ****ing *****s and I am trying to run a business! <br> <br> After walking out, with a different router, it's still not working! I am absolutely fed up with the service I am receiving and the absolute lack of respect I am treated with on a weekly basis!!!