FTTH contract cancellation COMPLETE NIGHTMARE!!!!!

<p>How difficult can it be? LISTEN TO THIS!!!!!</p> <p>I gave official notice of contract cancellation (emailing the required form) on the 6th of Dec 2016 attaching all the required detail.</p> <p>I received a call from Telkom during Dec about this request confirming receipt, had a long chat around the typical cancellation/penalty fee that would be charged, even though the lady was completely uninformed about penalty fees. I comfirm my intention and reasons for termination.</p> <p>Telkom then keeps on sending me bills over the next two and a half months without closing my account, even though they de-activated the data service in line with my cancellation, i.e. mid Jan2017.</p> <p>It takes me three visists to Telkom shops, 1 long call to their help desk, and numerous disputes on myTelkom.co.za, to eventually receive a final account on 15 Mar 2017 which is still not correct and is still over-charging me because the period 6 Jan 2017 to 17 Feb 2017 is not reimbursed (********ly billing remaining on my account after the 30 days notice period lapsed)</p> <p>This is a complete nightmare ending with a debt collection agencies leaving voicemails on my phone and sending sms's eventually telling me I have been blacklisted by Telkom.</p> <p>Absolutely stupendious</p> <p>What is going on with this companies financial deptment?</p>