Frustration....Frustration...Frustration...Telkom!

Having a Telkom contract is like playing with your blood pressure levels. All weve had is troubles and more troubles. Trying to sort out something on the phone is very frustrating to say the least. When my husband purchased this phone for me I never dreamed a nightmare would accompany it. Telkom took an amount of R1845 last week Saturday via naedo and only had it allocated this Saturday past after 3 frustrating phone calls. They switched on my phone, but my billing is wrong. They keep sending me sms' saying my account is still in arrears. What is going on here??? According to my calculations Im only supposed to pay R615 for the current bill and not R2400, but I know its nog going to be fixed when the debit order come through taking my mobey for my other debit orders and being charged R202 for something thats not my fault. I know it because it happened before and Im paying amounts that dont justify but Im not interested in that right now. Just fix my online bill to read the correct amount and the debit order to be for R615. The debit order is going to be presented for the wrong amount if uts not fixed. Please I beg of you FIX THE PROBLEM!