Frustration continues

Just when Telkom finally resolved one matter, another arises. <br> <br> Telkom took my monthly debit, mid March, instead of end of March (when my salary is paid and as agreed upon when taking this contract). This is not the first time it happened and I was promised that it woukd not happen again. <br> <br> Then, two days later, telkom suspends my internet! So I am paying for a service I am not getting. I called last week already and still no change. I am going to lose it if telkom takes more money at the end of March- because you have done this to me before as well, and getting the refund took forever. <br> <br> How is this happening, every month I have a problem. You have no right to take money in any other date than what is agreed upon. My account is not in arreas because you took more than you were entitlted to anyway last month. Now I have no wifi which I really need for work. <br> <br> Please assist. <br> Thank you