Frustration and dissapointment!!!

<p> Since last year on 26 November I reported my ADSL problem to Telkom and since then they could never resolve the issue to fix it. I've been paying the full payment for two months now and still today no one got back to me on fixing the problem of what can be done so they told me that they will report the problem. On two different occasions there was n technition trying to fix the problem. The first guy told me that the router was damaged wich i then replaced only to find out the line still does not work. He didn't reven bother testing the line or doing a proper inspection on the fault.</p> <p> </p> <p>The second tecnition came trying to reolve the issue but failed after being busy for 3 days.</p> <p>Telkom told me they would fix the problem remotely but still failed in doing that.</p> <p> </p> <p>My current line is supposed to run at a speed of 2000kb/s bit only runs on a 60kb/s. I am not even able to connect it to watsapp.</p> <p> </p> <p>I am just fed up for paying and staying long hours on the phone trying to resolve the problem for wich i am paying fully but not being able to use the line. </p> <p> </p> <p>Is there anyone else having the same problem???</p>