frustration
<p>I HAVE WROTE ALREADY 3 REVIEWS ON HELLO PETER ABOUT TELKOM AND STILL NOTHING HAS BEEN DONE. THE MOST I GET IS A REF NUMBER</p> <p> </p> <p>Interaction Ref: AI ********** </p> <p>Regards<br />keagan<br />Telkom Social Media Team </p> <p> </p> <p>THATS ABOUT IT... ALL I WANT IS MY MONEY WHICH TELKOM OWES ME. CAN SOMEONE PLEASE HELP ME. ITS ALREADY 1 YEAR NOW</p>
Helpful (0)
Replies (4)0
Replies (4)
Telkom's replyOfficial
01 Aug 2017, 14:34Hi. Sorry we can not view that reference number. Kindly post a "private reply" so that we can be able to view everything. Just a brief description of your issue, id number and as well as the contact number.
Regards
tumelo
Best regards,
Telkom's reply01 Aug 2017, 14:34
Official
Hi. Sorry we can not view that reference number. Kindly post a "private reply" so that we can be able to view everything. Just a brief description of your issue, id number and as well as the contact number.
Regards
tumelo
Best regards,
's updateReviewer Update
01 Aug 2017, 14:48I HAVE BEEN FIGHTING A BATTLE SINCE NOVEMBER LAST YEAR 2016 UP TO NOW FOR MY OWN MONEY.. MONEY WHICH WAS TAKEN FROM MY ACCOUNT DUE TO NEGLEGENCE FROM TELKOM SIDE HAS STILL NOT BEEN RETURNED. I HAVE BEEN TO THE TELKOM STORE AND I HAVE CONTACTED THE CALL CENTRE BUT STILL NOTHING HAS BEEN DONE.. ALL I WANT IS MY MONEY
30-11-2016 TELKOMMOBI ********** ********** 406183 R275.17
30-12-2016 TELKOMMOBI ********** ********** 118470 R172.00
31-01-2017 TELKOMMOBI ********** ********** 879216 R172.00
28-02-2017 TELKOMMOBI ********** ********** 592772 R172.00
13-04-2017 TELKOMMOBI ********** 31P R855.29
TOTAL:R1646.46
I EVEN BLOCKED TELKOM FROM MY BANK BUT THEY STILL MANAGED TO GET MY MONEY... PLEASE ALL I WANT IS MY MONEY WHICH IS OWED TO ME...
Interaction ***
Regards
keagan
Telkom Social Media Team
's update01 Aug 2017, 14:48
Reviewer Update
I HAVE BEEN FIGHTING A BATTLE SINCE NOVEMBER LAST YEAR 2016 UP TO NOW FOR MY OWN MONEY.. MONEY WHICH WAS TAKEN FROM MY ACCOUNT DUE TO NEGLEGENCE FROM TELKOM SIDE HAS STILL NOT BEEN RETURNED. I HAVE BEEN TO THE TELKOM STORE AND I HAVE CONTACTED THE CALL CENTRE BUT STILL NOTHING HAS BEEN DONE.. ALL I WANT IS MY MONEY
30-11-2016 TELKOMMOBI ********** ********** 406183 R275.17
30-12-2016 TELKOMMOBI ********** ********** 118470 R172.00
31-01-2017 TELKOMMOBI ********** ********** 879216 R172.00
28-02-2017 TELKOMMOBI ********** ********** 592772 R172.00
13-04-2017 TELKOMMOBI ********** 31P R855.29
TOTAL:R1646.46
I EVEN BLOCKED TELKOM FROM MY BANK BUT THEY STILL MANAGED TO GET MY MONEY... PLEASE ALL I WANT IS MY MONEY WHICH IS OWED TO ME...
Interaction ***
Regards
keagan
Telkom Social Media Team
Telkom's replyOfficial
08 Aug 2017, 16:41Hi ebrahim-lambat,
We apologize for the delayed reply on your query please be advised that we have escalated it to the relevant department, we are awaiting feedback, kindly note that further correspondence will be communicated soon.
Thank You,
Kind Regards
Asithandile
Telkom Social Media Team
Best regards,
Telkom's reply08 Aug 2017, 16:41
Official
Hi ebrahim-lambat,
We apologize for the delayed reply on your query please be advised that we have escalated it to the relevant department, we are awaiting feedback, kindly note that further correspondence will be communicated soon.
Thank You,
Kind Regards
Asithandile
Telkom Social Media Team
Best regards,
's updateReviewer Update
12 Sept 2017, 14:32HOW LONG MUST I STILL WAIT FOR YOU GUYS????? LAST REPLY WAS ON THE 8TH OF AUGUST??? DO I HAVE TO GO AND OPEN A CASE AT THE POLICE STATION FOR SOMETHING TO GET DONE??? STOP MESSING ME AROUND AND SORT MY ISSUE OUT... ITS MY MONEY WHICH IS DUE TO ME
's update12 Sept 2017, 14:32
Reviewer Update
HOW LONG MUST I STILL WAIT FOR YOU GUYS????? LAST REPLY WAS ON THE 8TH OF AUGUST??? DO I HAVE TO GO AND OPEN A CASE AT THE POLICE STATION FOR SOMETHING TO GET DONE??? STOP MESSING ME AROUND AND SORT MY ISSUE OUT... ITS MY MONEY WHICH IS DUE TO ME