AM
Akesh M
1 reviews | Active since Jan 2012
27 Jun 2017, 09:59
FRUSTRATION
<p>Why is it so easy for Telkom to setup a Debit order yet SO DIFFICULT to query an invoice. For the past 3 months I have been trying to rectify a *****y with no end in sight to this. Telokm's facility online to create a dispute does not work, getting through to someone is frustrating - you get pushed around to different people having to re-explain everytime. HOW DOES ONE GET THROUGH TO TELKOM?</p>
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Telkom's replyOfficial
28 Jun 2017, 10:16Good Day
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow. Your social media reference number is AI***
We apologize for any inconvenience caused.
Regards
Telkom Social Media Team
Bronwyn
Best regards,
Telkom's reply28 Jun 2017, 10:16
Official
Good Day
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow. Your social media reference number is AI***
We apologize for any inconvenience caused.
Regards
Telkom Social Media Team
Bronwyn
Best regards,