FRUSTRATING UN USER-FRIENDLY SERVICE

Our company requested from telkom 5 WEEKS IN ADVANCE to have our fixed telkom line moved to another location - this to ENSURE we have our line moved in time.

At the end of the move in which we were to move telkom assured us that they would move the line in the least, within the two weeks following our move. It is now 11 WEEKS LATER and absolutely NOTHING has been done. The frustrating and absolutely mind blowing blood boiling part, is that not even the walk in telkom offices at our local mall is willing to assist us, they told us to call 10217. We called 10217 11 TIMES...this line tells us to talk to 10213...they tell us to call 10210...WHAT NUMBER...WHERE AND WHEN can we talk to the person who is supposed to assist us...I even tried reporting this entire sordid affair online...not even there could they assist us...and the WORST PART IS..TELKOM IS EXPECTING US TO PAY FOR SERVICES FOR THE PAST TWO MONTHS!!!!!!!!!!!!!!!!!!!!!