Frustrating service from Telkom

I signed up to uncapped ADSL and my bill is incorrect, the manager said Mr Ashley Goordin said he would call me back on the 10th November and I still haven't heard back form him. The lady who signed me up (Shevon Pillay ) is ignoring my mails and I have no ways of getting hold of them with regards to my bill be double the quoted amount.

I need to get to the bottom of this ASAP, Tracey