SN
Saloshini N

1 reviews | Active since Apr 2014

04 Mar 2016, 09:09

FRUSTRATING *********** SERVICE BY TELKOM

i AM SO FRUSTRATED WITH TELKOM, I HAVE LOGGED INQUIRIES SINCE OCTOBER LAST YEAR, NOBODY AT TELKOM GIVES A DAMN, I AM THREATENED TO BE SUSPENDED BUT THE QUERY IS TILL NOT YET RESOLVED, I MOVE HOUSE, I GET TWO ACCOUNTS WITHOUT MY KNOWLEDGE TEBOGO FROM THE SOCIAL MEDIA COMPLAINS SAID SOMEONE WILL CALL ME BUT NOBODY, APPARENTLY THEY HAVE ESCALATED TO CLEO MAKHABELA , THEY HAVE SENT HER SEVERAL MAILS TO CALL ME THEY DO NOT KNOW WHY SHE NOT RESPONDING. CAN SOMEBODY PLEASE ATTEND TO THE QUERY AND GIVE ME RESOLUTION. I AM BEING CHARGE FOR FESS NOT DISCLOSED TO ME AS A CUSTOMER AND NOBODY WANT TO TAKE THE INITIATIVE TO ASSIST, I LEFT MESSAGES FOR SUPERVISOR APHIWE TO CALL, BUT STILL HAS NOT, YET I GET TRANSFERRED FROM AREA TO THE NEXT, REALLY CAN SOMEBODY CALL ME ON *** AND GIVE ME RESOLUTION, DON'T KEEP APOLOGIZING FOR POOR SERVICE I AM STILL AWAITING A REFERENCE FROM TEMBA

0
Replies (1)
Telkom
Telkom's reply04 Mar 2016, 09:33
Official
Hello saloshininaicker,

Thank you for making contact with us again

This response serves as confirmation that your query has been received and we will provide feedback soon.

We really do apologize for the delay.

Your reference number is:SM198514

Regards
Luleka
Telkom Social Media Team