Frustrating Customer Service

<p>This company is gone to the dogs,.. We pay a monthly fee - an EXHORBITANT monthly fee and this is the **** service that we have to settle for. My line has been dead since the 17th June. Logged a call on the 28th June. No feedback until the 14th July to say that the issue is resolved. Not only was the issue not resolved, they "broke" the internet too. So now I am sitting without internet and a landline and I run a business from home. It's been over a month... I am unable to work and despite numoerous complaints, there's nothing that anyone that you speak to can do. All they do is lie and give **** feedback to stall the resolution of the issue. Everyone I spoke to seemed like clowns running a circus. They don't know what is going on etc.. </p> <p> </p> <p>I get a call this morning to be told it's resolved. Still unresolved. The logistic lady was supposed to call me back to ensure that the problem has been resolved. Unfortunately she has not called me back and it's now 5 hours later.</p> <p> </p> <p>ANybody know how to get an issue with Telkom resolved?? Coz I have had it at this point - I am glad that my internet is not with them considering I was very close to switching over after the fibre optic installation in my area. What am I suppose to do with no internet and an online business to run? ANybody know how to get this problem resolved immediately?</p>