Frustrated worse service

I'm utterly frustrated with Telkom Mobile and there putrid service my service has been disconnected due to missed debit orders. I then made 2 payments to Nudebt.Contacted Telkom directly to find out what my outstanding balance is and made an eft, it's now 2 weeks later sonce payment and my line has yet to be reconnected. I've sent POP'S aswell as 17 emails later and till now nothing has happened?

I've been a loyal Telkom customer for over 10 years owning several accounts yet this is the service one is given.

I need my line to be reconnected as it's affecting my job, even though this isn't my first rodeo with Telkom I remained a loyal customer.